June Kendall
Customer Service Professional in the Chicagoland area
Friday, March 13, 2020
Monday, February 17, 2020
Fundraiser
A Kappa Alpha Theta fundraiser for CASA of Cook County,IL is happening now! Donate here to help children in need in Cook County (which is largely the city of Chicago).
According to their website, "CASA of Cook County works to diminish the challenges faced by children in foster care by recruiting, training, and supervising community volunteers who advocate for the best interests of children in court and who strive to ensure that children leave the system to live in safe, permanent homes."
According to their website, "CASA of Cook County works to diminish the challenges faced by children in foster care by recruiting, training, and supervising community volunteers who advocate for the best interests of children in court and who strive to ensure that children leave the system to live in safe, permanent homes."
Tuesday, January 7, 2020
Educational Experience
Master of Arts in Teaching National Louis University, Chicago, Illinois 2012 - 2014
• 4.0 GPA
Bachelor of Arts in Biology Drake University, Des Moines, Iowa 2005 - 2009
• 4.0 GPA
Bachelor of Arts in Biology Drake University, Des Moines, Iowa 2005 - 2009
Work Experience
Assistant Manager Trainee Walgreens, Skokie, Illinois June - Dec. 2019
• Participated in and passed corporate management training course series
• Displayed customer care behaviors and earned positive feedback on surveys
• Worked with customers to resolve issues in a manner that best suited policies and the customer
Shift Leader Walgreens, Skokie, Illinois Apr. 2018 - June 2019
• Earned a promotion based on merit and performance
• Displayed customer care behaviors and earned positive feedback on surveys
Customer Service Associate Walgreens, Skokie, Illinois Nov. 2016 - Apr.2018
• Performed cashiering, inventory, and stocking tasks
• Displayed customer care behaviors and earned positive feedback on surveys
• Performed tasks in the pharmacy, including cold calls to upsell pharmacy services
Science Camp Instructor Mad Science of Chicago Feb. 2010 - Oct. 2016
• Organized and maintained instructional materials, including inventory and copy editing
• Participated in trainings to learn new programming
• Led trainings for new employees
• Led science camps and programs for elementary-age students
Faculty Member Lakeview Academy, Chicago, Illinois Aug. 2011 - July 2015
• Launched and updated the school social media presence to engage with the community (Twitter: @LakeViewAcad716). Also used a platform at Wix.com to create a modern website
• Created and executed lessons for high school science classes that aligned with state standards
• Administered standardized computer testing on a regular basis
• Analyzed and tracked test scores and improvement with students
• Administered a grant the school received by submitting testing and attendance data
Customer Service Associate/Beauty Advisor Walgreens, Chicago, Illinois Aug. 2010 - Sep. 2011
• Performed cashiering, inventory, and stocking tasks
• June 2011 employee of the month based on customer feedback
• Participated in and passed corporate management training course series
• Displayed customer care behaviors and earned positive feedback on surveys
• Worked with customers to resolve issues in a manner that best suited policies and the customer
Shift Leader Walgreens, Skokie, Illinois Apr. 2018 - June 2019
• Earned a promotion based on merit and performance
• Displayed customer care behaviors and earned positive feedback on surveys
Customer Service Associate Walgreens, Skokie, Illinois Nov. 2016 - Apr.2018
• Performed cashiering, inventory, and stocking tasks
• Displayed customer care behaviors and earned positive feedback on surveys
• Performed tasks in the pharmacy, including cold calls to upsell pharmacy services
Science Camp Instructor Mad Science of Chicago Feb. 2010 - Oct. 2016
• Organized and maintained instructional materials, including inventory and copy editing
• Participated in trainings to learn new programming
• Led trainings for new employees
• Led science camps and programs for elementary-age students
Faculty Member Lakeview Academy, Chicago, Illinois Aug. 2011 - July 2015
• Launched and updated the school social media presence to engage with the community (Twitter: @LakeViewAcad716). Also used a platform at Wix.com to create a modern website
• Created and executed lessons for high school science classes that aligned with state standards
• Administered standardized computer testing on a regular basis
• Analyzed and tracked test scores and improvement with students
• Administered a grant the school received by submitting testing and attendance data
Customer Service Associate/Beauty Advisor Walgreens, Chicago, Illinois Aug. 2010 - Sep. 2011
• Performed cashiering, inventory, and stocking tasks
• June 2011 employee of the month based on customer feedback
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